Contactless Payments with Mobile Wallet

Now you can save your Pinnacle | Health & Benefits debit card in a mobile wallet on your compatible mobile device. A mobile wallet keeps your information secure by creating a token, or random identification number, and transmitting it to the merchant instead of your actual debit card number. It eliminates the need to carry the physical plastic card, which can be misplaced. 

How to Add a Card to Apple Pay on an iPhone

1. Open Settings and touch Wallet & Apple Pay.
2. Tap Add Credit or Debit Card.
3. Scan the card or enter the details manually.
4. Enter the correct security code in the Card Details section.
5. Accept the Terms and Conditions.

How to Add a Card to Samsung Pay

1. From the device’s home screen, touch
2. Touch Samsung Pay. If the app is not already installed, download from Google Play.
3. Touch Add a credit or debit card.
4. Align your card inside the frame to automatically detect the card number and expiration date. Touch Enter card manually if your device cannot detect the card information.
5. Enter the remaining information and touch NEXT.
6. If requested, enter your billing address and touch SAVE.
7. Review the terms and conditions for accuracy, and then touch AGREE TO ALL.
8. You may be prompted to call the call center.
9. Touch DONE to complete the process.

How to Add a Card to Google Wallet 

1. Navigate to the Google Play Store then download and install Google Wallet. From the app, tap the + Add to Wallet button in the lower right corner
2. Tap + New credit or debit card.
3. Line up the card in the photo viewer and take the picture. Alternatively, tap “Or Enter Manually,” then enter the required info (e.g., card number, expiration date, etc.).
4. Enter the 3-digit security (CVC) number on the back of card.
5. Enter the street address.
6. Confirm the card details then tap Save.
7. Read the Terms of Service then tap Accept.
8. A screen lock is required to use Google Pay. If no screen lock is currently set up on the device:
   1. Tap Activate.
   2. Select the preferred screen lock type, then follow the onscreen instructions for setup.
9. If presented, enter and then re-enter a 4-digit Payments PIN.
10. The card is now visible in Google Wallet.
11. You may be prompted to call the call center or perform dual authentication (enter a code sent to your email address or mobile number).
12. Touch DONE to complete the process.

After your card is added to your mobile wallet, it will be verified by MasterCard and Pinnacle, which takes 5 to 10 minutes. During that time, you will be unable to use your card in the mobile wallet.

Questions? Please contact our Client Service Center for Health & Benefits at 888-282-2605.

The team is available 7 a.m. to 7 p.m. CT Monday - Friday.