Why is my account number hidden on statements and notices?

Pinnacle has long hidden, or "masked," deposit account numbers on deposit account statements as a way of keeping your accounts safe. The fewer places that number is written down, the fewer opportunities thieves have to steal it. But for notices on those same accounts, numbers were not masked. 

Starting Oct. 8, account numbers are masked on all notices for deposit accounts and safe deposit boxes. Those notices include notices of CD maturity, rate changes, overdraft notices and many more. 

At the same time, we also started masking account number on loan notices, including notices of loan maturity and the end of the draw period for your HELOC. Account numbers on loan billing statements will remain for now. We're working on a few updates to the way we present loan billing statements, and we expect account number masking to be in place in the future.