Pinnacle Earns National Excellence Awards for Client Satisfaction from Greenwich Associates

Firm honored for fifth consecutive year

Financial services research firm Greenwich Associates named Pinnacle Financial Partners a 2014 Greenwich Excellence Award winner for distinguished service in six categories.

Greenwich Associates evaluated more than 750 banks that serve small business and middle market clients, including the largest 50 banks, by conducting interviews with 25,000 executives across the country. Only about 5 percent of the financial institutions evaluated were selected as significantly better than their peers.

“Winning five years in a row reflects our commitment to delivering distinctive and unparalleled service,” said Terry Turner, Pinnacle’s president and CEO. “I am incredibly proud of the service-focused culture we have built at Pinnacle and the resulting trust our clients place in us.”

Pinnacle received national and regional awards for overall satisfaction in small business banking and treasury management services. The firm also won national awards for relationship manager capability and likelihood to recommend.

Greenwich Associates conducted interviews throughout 2014 to determine the award winners. The banks selected had a statistically significant proportion of “excellent” ratings relative to the overall mean.

Pinnacle Financial Partners provides a full range of banking, investment, trust, mortgage and insurance products and services designed for businesses and their owners and individuals interested in a comprehensive relationship with their financial institution.

The firm began operations in a single downtown Nashville location in October 2000 and has since grown to approximately $6.0 billion in assets at Dec. 31, 2014. At Dec. 31, 2014, Pinnacle is the second-largest bank holding company headquartered in Tennessee, with 29 offices in eight Middle Tennessee counties and five offices in Knoxville. Additionally, Great Place to Work^® named Pinnacle one of the best workplaces in the United States on its 2014 Best Small & Medium Workplaces list published in FORTUNE magazine. The American Banker also recognized Pinnacle as the best bank to work for in the country.

Additional information concerning Pinnacle, which is included in the NASDAQ Financial-100 Index, can be accessed at www.pnfp.com.