Government Shutdown Assistance
Assistance Available for Federal Employees and Contractors Affected by the U.S. Government Shutdown
As a Pinnacle client, you can depend on us in your time of need. If you are affected by the U.S. government shutdown, we can offer some relief.
- If you are a Pinnacle loan client, please contact us. You may be eligible to defer loan payments and/or waive late payment fees incurred during the shutdown.
- If you have a Pinnacle Certificate of Deposit, we will waive early withdrawal penalties if you need to redeem a CD prior to its maturity, as long as it’s not within the first seven days after opening.
- If you have a Pinnacle checking account, we will refund up to five overdraft fees.
- If you have a Pinnacle credit card, we will refund credit card late payment fees for October.
Call your financial advisor or nearest office to talk over the details. If you’re not sure who to talk with, you can call our Client Service Center. We’ll document your situation, and someone will get back to you as soon as possible.
We always clients to be our friends and family, and that’s never truer than when you need us most.