Security Features
Pinnacle's online banking carries several levels of security.
New: Read about the security enhancements new to Pinnacle Online Banking in 2022.
From account information to personal data, the internet has become a key place for criminals to get information. The good news is there are simple ways you can safeguard your online accounts. See our online library of resources on how to protect yourself from fraud. Pinnacle's online banking program carries several levels of security.
- Secure connection. Your data is scrambled as it travels from our computer to your computer. All online banking pages use the highest standard of Secure Socket Layer (SSL) encryption available to prevent thieves from accessing your banking data.
- Password protected. The importance of picking a good, secure password can't be emphasized enough. The objective when creating a password is to make it as difficult as possible for anyone to make an educated guess about what you have selected. Here are some tips for creating a strong password:
- Make it lengthy. Each character you add increases the protection.
- Combine letters, numbers and symbols. The greater variety of characters you have, the harder it is to guess.
- Avoid sequences or repeated characters. 12345678, 222222, abcdefg, or adjacent letters on your keyboard.
- Beginning August 11, 2022: One-time PINs. We'll recognize the computers you use frequently. If we don't recognize the computer trying to access your accounts – say you've logged in from work or removed cookies from your existing web browser – we'll require you to enter a one-time PIN, delivered to your mobile device or email address. We'll also use one-time PINs for certain essential functions like changing your address or adding or changing subusers.
- Ending August 10, 2022: Security questions. We'll recognize the computers you use frequently. If we don't recognize the computer trying to access your accounts – say you've logged in from work or removed cookies from your existing web browser – we'll require a correct answer to your challenge questions before allowing access.
- Advanced features. Finally, the online banking site is protected by the most advanced firewalls and monitoring tools available on the market today. All of these features make online banking secure and safe.
Pinnacle is dedicated to providing clients with distinctive service and effective advice. We do everything in our power to protect our clients from fraudulent activities through online services. Here are some things you can do to protect yourself.