HPB Insurance Group Once Again Named a Best Practices Agency

HPB Insurance Group, a wholly owned subsidiary of Pinnacle Financial Partners, has once again been named a Best Practices Agency by the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) and Reagan Consulting. This recognition places HPB Insurance Group among an elite group of the nation’s top-performing independent insurance agencies.

“We’re honored to be recognized once again with this prestigious designation,” said Slade Lewis, Principal at HPB Insurance Group. “It’s a direct reflection of our team’s dedication to our clients and our commitment to fostering a culture of innovation, service and trust. We’re proud to set a standard of excellence in the industry while continuing to grow alongside the communities we serve.”

The Best Practices Agency designation is awarded to participants in the Best Practices Study, which analyzes and documents the business practices of the highest-performing insurance agencies in the industry.

This year, 1,146 independent agencies throughout the U.S. were nominated to compete for this coveted designation and only 348 agencies scored high enough to qualify as a Best Practices Agency.

Since 1993, the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) and Reagan Consulting, an Atlanta-based management consulting firm, have joined forces to study the country’s leading agencies in seven revenue categories.

Best Practices Agencies are selected every three years through a rigorous nomination and qualifying process. Each agency must be among the 35-45 top-performing agencies in its revenue category to be awarded Best Practices status.

Best Practices Agencies retain their status annually during the three-year cycle by submitting extensive financial and operational data for review. 2025 is the first year of the current three-year study cycle.

HPB Insurance Group is a large independent agency, founded in High Point, NC around the turn of the 20th Century as a subsidiary of a community bank. Through both natural growth and acquisition, HPB has grown to be one of the largest agencies in the market. As an independent insurance agency, HPB offers individual and business clients a menu of coverages from financially sound carriers, advocacy at claims time, sound insurance advice and exceptional customer service. In addition, HPB manages employee benefits for a number of leading employers in North Carolina.

Founded in 1993, Reagan Consulting provides M&A advisory, capital raising, valuation, growth consulting, perpetuation planning and industry research to the nation’s leading insurance brokerages.

Founded in 1896, the Independent Insurance Agents & Brokers of America (the Big “I”) is the nation’s oldest and largest national association of independent insurance agents and brokers, representing over 25,000 agency locations united under the Trusted Choice brand. Trusted Choice independent agents offer consumers all types of insurance—property, casualty, life, health, employee benefit plans and retirement products—from various insurance companies.

Pinnacle Financial Partners provides a full range of banking, investment, trust, mortgage and insurance products and services designed for businesses and their owners and individuals interested in a comprehensive relationship with their financial institution. The firm is the No. 1 bank in the Nashville-Murfreesboro-Franklin MSA, according to 2024 deposit data from the FDIC. Pinnacle is No. 9 on FORTUNE magazine’s 2025 list of 100 Best Companies to Work For® in the U.S., its ninth consecutive appearance and was recognized by American Banker as one of America’s Best Banks to Work For 12 years in a row and No. 1 among banks with more than $10 billion in assets in 2024.

Pinnacle entered the North Carolina market in 2017 when it acquired BNC Bancorp, offering community bank service with the resources and sophistication of a larger firm. Pinnacle is ranked as the No. 1 workplace in the Triad, Triangle and Charlotte markets, as listed by the Triad Business Journal, Triangle Business Journal and Charlotte Observer.

The firm began operations in a single location in downtown Nashville, TN in October 2000 and has since grown to approximately $54.8 billion in assets as of June 30, 2025.  As the second-largest bank holding company headquartered in Tennessee, Pinnacle operates in several primarily urban markets across the Southeast.

Additional information concerning Pinnacle, which is included in the Nasdaq Financial-100 Index, can be accessed at www.pnfp.com.

 

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